These Terms of Service ("Terms") constitute a legally binding agreement between you and Frozen Lantern LLC ("Frozen Lantern," "we," "us," or "our") governing your access to and use of our websites, software, products, services, and applications (collectively, the "Services").
By accessing or using any of our Services, clicking to accept, completing a purchase, or otherwise indicating your agreement, you agree to be bound by these Terms and our Privacy Policy, which is incorporated by reference. If you do not agree, do not access or use our Services.
These Terms apply to all current and future Frozen Lantern products and services. Use of any Service constitutes acceptance of the version of these Terms in effect at the time of use.
Frozen Lantern LLC is a limited liability company organized under the laws of the State of Arizona, United States. We develop analytics and productivity software for creators.
Frozen Lantern LLC is an independent company. We are not affiliated with, endorsed by, sponsored by, or in any way officially connected to Epic Games, Inc. or any other third-party platform whose data our Services may process. All third-party names, trademarks, and service marks are the property of their respective owners.
You must be at least 18 years of age and have the legal capacity to enter into a binding contract to use our Services. By using our Services or making a purchase, you represent and warrant that you meet these requirements.
If you are using the Services on behalf of a business or other legal entity, you represent that you have the authority to bind that entity to these Terms, and references to "you" include both you individually and that entity.
We reserve the right to refuse access to our Services to anyone at any time, for any reason, at our sole discretion.
Subject to your compliance with these Terms, Frozen Lantern grants you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the Services for your personal and commercial purposes. This license is for your use only and does not transfer any ownership interest in the Services to you.
You agree that you will not, and will not permit any third party to:
All rights not expressly granted to you in these Terms are reserved by Frozen Lantern LLC. No license is granted by implication, estoppel, or otherwise beyond what is expressly stated herein.
All transactions are processed by Lemon Squeezy, which acts as the Merchant of Record for our sales. By completing a purchase, you agree to Lemon Squeezy's terms of service and privacy policy in addition to these Terms. Frozen Lantern LLC does not collect or store payment card information.
All purchases are final and non-refundable. By completing a purchase, you acknowledge and agree that you are not entitled to a refund, exchange, or credit for any reason, including but not limited to dissatisfaction with the product, incompatibility with your device or workflow, or changes to third-party platforms that affect product functionality.
Notwithstanding the foregoing, if you are dissatisfied with your purchase, you are welcome to contact us at info@frozenlanternstudios.com. We will review your concern and may, at our sole and absolute discretion, offer a remedy including but not limited to a replacement, product credit, or refund. Any such accommodation does not constitute a waiver of this no-refund policy, does not create any obligation for future accommodation, and shall not be construed as an admission of any fault or liability on the part of Frozen Lantern LLC.
We reserve the right to change prices, modify product offerings, or discontinue any Service at any time without notice, except that any change will not affect purchases already completed.
You agree to use the Services only for lawful purposes and in a manner consistent with these Terms. Without limiting the foregoing, you agree not to:
We reserve the right to investigate and take appropriate action against anyone who, in our sole discretion, violates this section, including suspending or terminating access to the Services.
The Services and all content, features, functionality, design, code, and materials contained therein — including but not limited to text, graphics, logos, software, and data compilations — are owned by Frozen Lantern LLC or our licensors and are protected by applicable copyright, trademark, trade secret, and other intellectual property laws.
Your purchase grants you a license to use the Services as described in Section 4. No purchase transfers any ownership interest in Frozen Lantern's intellectual property to you.
You retain ownership of any data, content, or materials you create or own that you choose to process using our Services. By using the Services, you grant Frozen Lantern a limited license to process your content solely to the extent necessary to provide the Services to you.
Any feedback, suggestions, or ideas you submit regarding the Services may be used by Frozen Lantern without restriction, compensation, or attribution to you.
Our Services may interact with, depend on, or link to third-party platforms, services, and content. These third parties operate independently and are governed by their own terms and policies. Frozen Lantern LLC has no control over third-party platforms and is not responsible for their availability, accuracy, content, or data practices.
Our Services may process data exported from third-party platforms, including those operated by Epic Games, Inc. Third-party platforms may change their data formats, export structures, availability, or terms of service at any time without notice to us. Such changes may affect or impair the functionality of our Services. Frozen Lantern LLC assumes no responsibility for any disruption to the Services caused by changes to third-party platforms, and such disruption does not entitle you to a refund or any other remedy.
Any third-party trademarks, service marks, or product names appearing in the Services are the property of their respective owners. Their appearance does not imply any affiliation with or endorsement by those parties.
You agree to defend, indemnify, and hold harmless Frozen Lantern LLC and its owners, members, managers, officers, employees, agents, and licensors from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or relating to: (a) your use of or access to the Services; (b) your violation of these Terms; (c) your violation of any applicable law or regulation; (d) your violation of any third-party right, including intellectual property rights; or (e) any data or content you process using the Services.
We reserve the right to assume exclusive control of the defense of any matter subject to indemnification by you, at your expense. You agree to cooperate with our defense of such claims.
Before initiating formal dispute proceedings, you agree to contact us at info@frozenlanternstudios.com and provide a written description of your dispute. We will attempt to resolve the matter informally within 30 days of receiving your notice.
If informal resolution fails, any dispute, claim, or controversy arising out of or relating to these Terms, the Services, or any aspect of your relationship with Frozen Lantern LLC — including questions of arbitrability, the scope or enforceability of this arbitration agreement, or the formation of these Terms — shall be resolved exclusively by binding individual arbitration, rather than in court. This arbitration agreement is governed by the Federal Arbitration Act.
Arbitration shall be administered by the American Arbitration Association (AAA) under its applicable rules, or by JAMS under its applicable rules, at Frozen Lantern's election. Arbitration may be conducted in Maricopa County, Arizona, or by remote means at our discretion. The arbitrator's decision shall be final, binding, and enforceable in any court of competent jurisdiction.
Notwithstanding the foregoing, either party may bring an individual claim in small claims court if the claim qualifies. Either party may also seek emergency injunctive or other equitable relief from a court of competent jurisdiction solely to prevent irreparable harm pending arbitration. The existence of such a proceeding does not waive the right to arbitrate the underlying dispute.
YOU AND FROZEN LANTERN LLC AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, CONSOLIDATED, OR REPRESENTATIVE ACTION OR PROCEEDING. The arbitrator may not consolidate more than one person's claims and may not preside over any form of representative or class proceeding. If this class action waiver is found unenforceable as to a particular claim, that claim shall be severed and pursued in court, while all remaining claims proceed in arbitration.
You may opt out of this arbitration agreement by sending written notice to info@frozenlanternstudios.com within 30 days of first accepting these Terms. Your opt-out notice must include your name, the email address associated with your purchase, and a clear statement that you are opting out of arbitration. Opting out does not affect any other provision of these Terms.
These Terms and any dispute arising out of or relating to them or the Services shall be governed by and construed in accordance with the laws of the State of Arizona, without regard to its conflict of law provisions.
For any dispute not subject to arbitration under Section 12, you agree to submit to the exclusive personal jurisdiction of the state and federal courts located in Maricopa County, Arizona, and you waive any objection to venue in those courts.
We reserve the right to modify these Terms at any time. The current version will always be available at analytics.frozenlanternstudios.com/terms.html. The "Last Updated" date at the top of this page indicates when the most recent changes were made.
For material changes, we will provide notice through our Services or, where appropriate, by email. Your continued use of the Services after updated Terms are posted constitutes your acceptance of those Terms. If you do not agree to the updated Terms, you must discontinue use of the Services.
Changes to the arbitration provisions in Section 12 will not apply to disputes for which either party provided written notice before the effective date of the change.
We may suspend or terminate your access to the Services, at our sole discretion, at any time and for any reason, including but not limited to your violation of these Terms. We are not required to provide notice prior to termination, though we may choose to do so.
Upon termination, your license to use the Services is revoked. Sections that by their nature should survive termination — including Sections 7, 9, 10, 11, 12, and 13 — shall survive.
Termination for cause does not entitle you to a refund of any amounts previously paid.
These Terms, together with our Privacy Policy and any additional terms applicable to specific Services, constitute the entire agreement between you and Frozen Lantern LLC with respect to the Services and supersede all prior or contemporaneous agreements, understandings, and representations.
If any provision of these Terms is found invalid, illegal, or unenforceable, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall continue in full force and effect.
Our failure to enforce any right or provision of these Terms shall not constitute a waiver of that right or provision. Any waiver must be in writing and signed by an authorized representative of Frozen Lantern LLC to be effective.
You may not assign or transfer any of your rights or obligations under these Terms without our prior written consent. We may assign our rights and obligations under these Terms freely, including in connection with a merger, acquisition, or sale of assets, without restriction.
Frozen Lantern LLC shall not be liable for any delay or failure to perform resulting from causes outside our reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, labor disputes, internet outages, actions of third-party platforms, or changes in law or regulation.
These Terms are for the benefit of you and Frozen Lantern LLC only and do not create any third-party beneficiary rights.
For questions or concerns regarding these Terms:
Frozen Lantern LLC
Email: info@frozenlanternstudios.com
Website: analytics.frozenlanternstudios.com